Operational excellence in logistics has become the standard with ever shorter lead times, a high expectation on service levels to customers, disparate IT systems architectures and the permanent constraint of cost optimisation. These complex requirements are further compounded by the impact of ESG concerns (Environment, Social, Governance).
In this context, logistics must be reinvented to guarantee the service promise at the best cost and contribute to a company’s competitiveness.
On a strategic level, operational excellence in logistics requires the regular and continuous redesign of the service strategy towards customers (internal/external) and the optimisation of distribution networks to minimise cost-to-serve.
On an operational level, the optimisation of warehousing and transport operations involves thinking about automation / mechanisation of warehouses and optimisation of execution processes. There is also the consideration of the use of new digital technologies (IoT, big data, RPA, robots) that offer an innovative way to challenge established schemes, better plan resources, industrialise logistics practices, accelerate change and allow a performance leap in terms of productivity, quality, and customer service.
These changes must be accompanied by a review of the logistics organisation; developing new professions and roles, strengthening the skills and professionalism of teams and improving working conditions.
Helping with logistics challenges
Our team of logistic consulting experts dig deep to identify the root of complex problems and focus on delivering tangible results for clients. The menu bar on this page provides more detail on a selection of the logistics challenges we regularly work on.
We apply a combination of technical expertise, operational experience, business knowledge and common sense to help our clients solve logistical issues and deliver lasting results. Our positive, flexible and personal approach, with challenge where needed, ensures buy-in at all levels of our clients’ businesses and a positive outcome. Learn more about us here.