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In an environment characterised by market liberalisation, the emergence of new players, rapid traffic growth and changing consumer expectations, transport and logistics players are forced to fundamentally transform their model and organisation.

Challenges

In the air transport industry, the rise of the “low-cost” model and the rise of new players with strong competitive advantages mean that companies need to search for sustainable economies of scale. In the rail industry, incumbent operators are facing not only the opening up of the passenger transport market and challenges linked to flexibility, but they must also significantly improve their competitiveness while ensuring infrastructure financing. 

Postal services are forced to adapt their model and organisation to the digital age, which means the erosion of mail and the rapid growth of parcel volumes. Logistics players must respond to growing demand and transform their business models to take advantage of new technologies (automation, tracking, mapping, dematerialisation, data). In air and sea freight, digital technology is encouraging the emergence of new players who are disrupting business models and forcing traditional players to radically rethink their business.

Finally, tourism operators are faced with the emergence of new players who capture part of the traffic and value and force them to thoroughly review their operational model.

How we can help

We support some of the main players in the industry, in tourism and air transport, maritime and rail transport, postal services, courier and logistics services companies. We assist in their reorganisation and operational efficiency projects in all areas of the value chain.

Procurement

  • procurement strategy
  • make vs buy
  • organisation and management of performance
  • (re) design at target costs
  • procurement performance plans

Manufacturing (production and maintenance)

  • assets’ strategy
  • maintenance and works planning
  • lean maintenance and operational excellence
  • optimisation of the parts supply chain
  • predictive maintenance

Logistics

  • service policy
  • logistics master plans
  • logistics organisation and management
  • logistics performance plans
  • mechanisation/automation of logistics sites
  • transport optimisation

Operations

  • productivity/lean
  • resource planning
  • back-office process optimisation

Back office

  • optimisation of organisations
  • shared services and outsourcing
  • optimisation/automation of support processes
  • service and performance management

Digital

  • digital strategy
  • collaborative platforms
  • AI (customer experience, consumer insights, forecasting, price management, promotions and operations)
  • IoT (traceability)
  • RPA