Introduction and challenges
The level and type of change required in transformations has become increasingly complex and the pace unrelenting, driven often by the constantly evolving role of technology both in society and our working lives.
At the same time, the ability to focus on people and understand their needs, worries and personal motivational drivers is not a simple skill; it takes time and experience to develop.
We help our clients to understand that change is not as mysterious as most people think and that it typically unfolds in a manner that can be recognised, understood and, at a high level, predicted. This allows companies to anticipate how people will respond during change and plan accordingly.
Important factors include the ability to recognise the critical symptoms that can help guide the change process, taking specific actions to ensure progress, helping people recover more quickly and effectively from the effects of the change, and exploring and finding the right mix of top-down lead and collaboration.
How we can help
As part of all engagements with our clients, we work with our overall transformation framework Assess Design Embed®. This comprehensive approach to helping clients in their transformation journeys enables us to ensure that all aspects of the transformation are rooted in our core principals of achieving sustainable change. Our consultants are all experienced and fully trained in our change management approach and substantial repository of tools and techniques.
Key areas of our change management support include:
- Culture diagnostics
- Change readiness assessment
- Insight into client organisation change history
- Change vision development
- Stakeholder alignment
- Change management strategy
- Change agent capability development
- Change management support
- Communication strategy
- Communication planning
- People capability assessment
- Talent management strategy
- Training Strategy
- Engagement assessment
- Engagement strategy
- Mindset and behaviour changes
- Mobilisation events
Change management is a well-established skillset and area of real competitive advantage when fully embraced by organisations, regardless of industry focus. There are basic axioms of change that can be followed for efficient approaches to a wide set of known change challenges. It is critical though to approach each change challenge with a mindset that each situation is different and needs to be fully understood for its mix of complexity and difficulty. A robust approach to defining each change challenge is paramount to leading change effectively.