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Operations strategy

A strong operations strategy delivers the company’s aims while helping the business keep up with market changes and stay competitive.

Influences on operations strategy

Organizations need to be more fluid and agile than ever before, rapidly anticipating and reacting to change in every aspect of their operations. The growing list of challenges includes changes in customer preferences, advances in technology, regulatory reforms and constant pressure from competitors, both new and existing. Many industries are also experiencing complete overhauls, with traditional boundaries between customer and supplier constantly evolving due to the introduction of new technologies and ways of working.

Operations strategy focuses on both the existing scope of activity and options for moving the frontiers, through acquisitions or by addressing business shifts such as digital disruption and environmental challenges.

It is a mistake to think of operations as a back-office activity; an operations strategy is how an organization creates, delivers and captures value. It must link to the overall corporate strategy and consider the end-to-end activities across all its functions.

Operations strategy implementation

Once a clear strategy is generated, the next challenge is implementation. The approach may be different depending on whether it’s a new design from scratch or a transformation from an existing model, but a great operations strategy is useless unless the business can set up an environment where people are motivated to deliver it.

Helping with operations strategy challenges

Our team of operations strategy consultants dig deep to identify the root of complex problems and focus on delivering tangible results for clients. The menu bar on this page provides more detail on a selection of the operations strategy challenges we regularly work on.

We apply a combination of technical expertise, operational experience, business knowledge and common sense to help our clients solve operations strategy issues and deliver lasting results. Our positive, flexible and personal approach, with challenge where needed, ensures buy-in at all levels of our clients’ businesses and a positive outcome. Learn more about us here.