The requirement to make changes in retail supply chain structures is critical to customer experience and the associated success of retail organisations. Doing nothing is not an option.
Whilst most retailers have taken actions to address some of the short-term challenges, only a few have truly set the foundations to future proof their supply chains in 2023 and beyond. Building a customer centric supply chain with the capabilities to support omni-channel retail requires a strategic roadmap of building blocks that iteratively increase customer experience alongside supply chain agility and efficiency.
We believe there are six key strategic pillars, which should be taken into account to ensure your organisation is on the right track for supply chain resilience:
If you’re concerned about the impact from the recent global supply chain challenges and disruptions, or would like to gain further insights from the Argon & Co ANZ team on how to be better prepared moving forward into 2023, please feel free to contact us on the email below.