Retailers in the U.S. start their peak season…
- The Mercury News reports that Black Friday was down and Cyber Monday sales were up. They say Thanksgiving weekend retail sales were “record-breaking.” Those tracking and reporting on holiday sales between Thanksgiving and Cyber Monday say thanks to “consumer confidence, low unemployment, and a solid economy,” sales were up this season overall. The lure of free shipping, huge discounts and the promotion around those sales, helped.
To quote The Mercury News: “Top line: This was a very strong holiday weekend. And this was a very positive indicator of where we’re headed over the next four weeks,” said Bill Thorne of the National Retail Federation. More than 165 million Americans shopped in stores and online from Thanksgiving to Cyber Monday, according to the National Retail Federation. In that time, the average shopper spent $313.29 on gifts and other holiday items. The biggest spenders were older millennials and Gen X shoppers who spent $413.05 on average.
Workforce information from TeamOne Logistics (video).
- Quick update on the workforce for this peak season in a quick four minute video update. Highlights include:
- eCommerce still impacting consumers walking into stores (down this year 1.7%)
- eCommerce set new records, including a 24% rise over last year
- Growing online shopping activity has increased labor workforce needs and there is a shortage (not unexpected)
As of September 8, 2020, Crimson & Co (formerly The Progress Group/TPG) has rebranded as Argon & Co following the successful merger with Argon Consulting in April 2018.
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