This is our normal Supply Chain and Logistics Recap but it’s all about eCommerce this week, apparently. There are items being ordered daily within our company and shipped directly to our homes (okay, my home) or picked and pulled for us to pick up at brick and mortar stores. We’re living eCommerce in our personal lives and our professional lives right now.

I. The last two weeks we’ve provided updates on our recent conference and our partner Steve Mulaik’s popular presentation he made with others on eCommerce. During the presentation Steve and the others offered deeper information in the beginnings of a white paper to go into more detail at the Operations Summit due to the demand of all of the session attendees.

II. Speaking of eCommerce… announced yesterday, PetSmart is acquiring at a cost of $3.35 billion in the largest acquisition to date for eCommerce. While the price is in question, one thing that isn’t is the fact that the stores we used to visit only by way of automobile to in order to shop at are serious about getting an eCommerce presence, and PetSmart is proof.

III. These are changing times in retail, aren’t they? Our clients are continually assessing their working eCommerce situations and more importantly, their goals. We’re also staying informed about what channels clients (and prospects!) are using and how our supply chain and logistics experience can help. This article published today mentions the use of private messaging is an unexpected trend that is on the rise. Entrepreneur reports this trend and reports on some other areas in their article The Evolving Role of Social Media in eCommerce.

IV. Since we’re on a roll today with news and information about eCommerce, it’s perfect we wrap up today’s list with a story about 3 Ways Retailers Blend eCommerce with Retail. It’s not a long article but backs up what we’ve reported on what they are suggesting with loyalty programs, use of social media platforms and blending retail and eCommerce to give customers options.

As of September 8, 2020, Crimson & Co (formerly The Progress Group/TPG) has rebranded as Argon & Co following the successful merger with Argon Consulting in April 2018. 

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