{"id":5355,"date":"2019-09-06T15:23:34","date_gmt":"2019-09-06T14:23:34","guid":{"rendered":"https:\/\/www.argonandco.com\/retail-and-e-commerce\/"},"modified":"2025-02-11T12:54:38","modified_gmt":"2025-02-11T12:54:38","slug":"retail-and-e-commerce","status":"publish","type":"page","link":"https:\/\/www.argonandco.com\/us\/industries\/retail-and-e-commerce\/","title":{"rendered":"Retail and e-commerce"},"content":{"rendered":"<h2>Retail and e-commerce<\/h2>\n<p>The retail industry is undergoing unprecedented change worldwide. The last decade has seen the rapid growth of e-commerce pure players, particularly in non-food, with very different cost structures to traditional players. There is pressure on margins (loss of traffic and\/or revenue, reduced margins on e-commerce sales and differential growth in revenue\/costs) and consumers are increasingly informed and versatile.<\/p>\n<h2>Challenges in the retail and e-commerce industry<\/h2>\n<p>The ability of retailers to offer a differentiated consumer experience or range of products, to radically optimize end to end costs to compensate for margin losses and finance necessary investments, and to guarantee operational excellence are now pre-requisites for survival.<\/p>\n<p>With rising consumer expectations and pressures, digital initiatives are necessary to transform the customer experience, develop consumer insight and evolve supply chain management, sales forecasting, price management, promotions and store operations.<\/p>\n<h2>How we can help with retail and e-commerce<\/h2>\n<p>We work with 10 of the 25 largest retailers in Europe and some of the leading retailers in the US, in all areas of the value chain. We help our clients to define their end-to-end operations strategy and to implement transformations.<\/p>\n    <div class=\"accordion\" id=\"accordion\" data-id=\"5355\" data-eval=\"true\" data-field=\"accordions\" >\n                        <div class=\"accordion__item\">\n                    <div class=\"accordion__trigger js-accordion-trigger\">\n                        <h4 class=\"accordion__title\">Reinvention of the retail model<\/h4>\n                        <div class=\"accordion__plus js-accordion-plus\"><\/div>\n                    <\/div>\n                    <div class=\"accordion__content js-accordion-target\">\n                        <ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Omnichannel strategy<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Definition of the role of stores and strategy to leverage assets <\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Innovation management (choice of technology, partnership)<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Advanced data management (management of advanced data, use of all available data)<\/span><\/li>\n<\/ul>\n                    <\/div>\n                <\/div>\n                        <div class=\"accordion__item\">\n                    <div class=\"accordion__trigger js-accordion-trigger\">\n                        <h4 class=\"accordion__title\">Digital transformation<\/h4>\n                        <div class=\"accordion__plus js-accordion-plus\"><\/div>\n                    <\/div>\n                    <div class=\"accordion__content js-accordion-target\">\n                        <ul>\n<li><span style=\"font-weight: 400;\">AI (customer experience, consumer insight and supply management, sales forecasting, price management, promotion and store operations)<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Digital in store<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> RPA<\/span><\/li>\n<\/ul>\n                    <\/div>\n                <\/div>\n                        <div class=\"accordion__item\">\n                    <div class=\"accordion__trigger js-accordion-trigger\">\n                        <h4 class=\"accordion__title\">Store operations<\/h4>\n                        <div class=\"accordion__plus js-accordion-plus\"><\/div>\n                    <\/div>\n                    <div class=\"accordion__content js-accordion-target\">\n                        <ul>\n<li><span style=\"font-weight: 400;\">Service strategy<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Productivity and lean of point of sale<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Resource planning<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Back-office process optimization stores<\/span><\/li>\n<\/ul>\n                    <\/div>\n                <\/div>\n                        <div class=\"accordion__item\">\n                    <div class=\"accordion__trigger js-accordion-trigger\">\n                        <h4 class=\"accordion__title\">Procurement strategy<\/h4>\n                        <div class=\"accordion__plus js-accordion-plus\"><\/div>\n                    <\/div>\n                    <div class=\"accordion__content js-accordion-target\">\n                        <ul>\n<li><span style=\"font-weight: 400;\">Procurement performance management<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Optimization and organization of sourcing offices<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Supplier negotiation performance<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Supplier collaborations<\/span><\/li>\n<\/ul>\n                    <\/div>\n                <\/div>\n                        <div class=\"accordion__item\">\n                    <div class=\"accordion__trigger js-accordion-trigger\">\n                        <h4 class=\"accordion__title\">Supply chain<\/h4>\n                        <div class=\"accordion__plus js-accordion-plus\"><\/div>\n                    <\/div>\n                    <div class=\"accordion__content js-accordion-target\">\n                        <ul>\n<li><span style=\"font-weight: 400;\">Supply chain strategy<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Organization and management of the supply chain<\/span><\/li>\n<li>Supply optimization<\/li>\n<li>Multi-channel management and order orchestration<\/li>\n<li><span style=\"font-weight: 400;\"> IT supply chain master plan<\/span><\/li>\n<\/ul>\n                    <\/div>\n                <\/div>\n                        <div class=\"accordion__item\">\n                    <div class=\"accordion__trigger js-accordion-trigger\">\n                        <h4 class=\"accordion__title\">Logistics<\/h4>\n                        <div class=\"accordion__plus js-accordion-plus\"><\/div>\n                    <\/div>\n                    <div class=\"accordion__content js-accordion-target\">\n                        <ul>\n<li><span style=\"font-weight: 400;\">Service policy store\/internet<\/span><\/li>\n<li><span style=\"font-weight: 400;\">End-to-end optimization<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Logistics master plan<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Organization and management of store\/web logistics<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Logistics performance plans<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Mechanization\/automation<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Transport optimization<\/span><\/li>\n<\/ul>\n                    <\/div>\n                <\/div>\n                        <div class=\"accordion__item\">\n                    <div class=\"accordion__trigger js-accordion-trigger\">\n                        <h4 class=\"accordion__title\">Back-office<\/h4>\n                        <div class=\"accordion__plus js-accordion-plus\"><\/div>\n                    <\/div>\n                    <div class=\"accordion__content js-accordion-target\">\n                        <ul>\n<li><span style=\"font-weight: 400;\">Optimization of back office functions<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Shared services and outsourcing<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Optimization\/automation of support processes<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Service and performance management<\/span><\/li>\n<\/ul>\n                    <\/div>\n                <\/div>\n                        <div class=\"accordion__item\">\n                    <div class=\"accordion__trigger js-accordion-trigger\">\n                        <h4 class=\"accordion__title\">Transformation and change management<\/h4>\n                        <div class=\"accordion__plus js-accordion-plus\"><\/div>\n                    <\/div>\n                    <div class=\"accordion__content js-accordion-target\">\n                        <ul>\n<li><span style=\"font-weight: 400;\">Transformation plan<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Mobilization of stakeholders<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Support for the transformation of businesses and organizations<\/span><\/li>\n<\/ul>\n                    <\/div>\n                <\/div>\n            <\/div>\n    \n<h2>Our approach<\/h2>\n<p>We apply a combination of technical expertise, operational experience and business knowledge to help our clients solve retail and e-commerce issues and deliver lasting results. Our personal and pragmatic approach, with challenge where needed, ensures buy-in at all levels of our clients\u2019 businesses and a successful outcome. We have worked with a wide range of organizations in the retail and e-commerce industry including Amazon, Williams-Sonoma, Target, JB Hi-Fi, IKEA, Intermarche, Carter\u2019s, Carrefour, Waitrose and Reliance Retail. <u><a href=\"https:\/\/www.argonandco.com\/us\/about\/\">Learn more about us here.<\/a><\/u><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Retail and e-commerce The retail industry is undergoing unprecedented change worldwide. The last decade has seen the rapid growth of e-commerce pure players, particularly in non-food, with very different cost structures to traditional players. There is pressure on margins (loss of traffic and\/or revenue, reduced margins on e-commerce sales and differential growth in revenue\/costs) and [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":5377,"menu_order":17,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-5355","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Retail &amp; E-Commerce Consulting | Argon &amp; Co<\/title>\n<meta name=\"description\" content=\"Argon &amp; Co provides retail and e-commerce operation strategy and management consultancy services to 10 of the 25 largest retailers in Europe. 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