{"id":1684,"date":"2019-12-09T14:43:16","date_gmt":"2019-12-09T14:43:01","guid":{"rendered":"https:\/\/www.argonandco.com\/?page_id=1684"},"modified":"2024-12-16T10:34:00","modified_gmt":"2024-12-16T10:34:00","slug":"efficacite-des-operations","status":"publish","type":"page","link":"https:\/\/www.argonandco.com\/fr\/expertises\/maintenance-et-apres-vente\/efficacite-des-operations\/","title":{"rendered":"Efficacit\u00e9 des Op\u00e9rations"},"content":{"rendered":"

Contexte et d\u00e9fis<\/b><\/h2>\n

Qu\u2019il s\u2019agisse d\u2019une maintenance en propre (maintenance de son propre parc d\u2019\u00e9quipements) ou d\u2019un service apr\u00e8s-vente, la recherche de performance est identique. Il s\u2019agit en effet de trouver le juste \u00e9quilibre entre la satisfaction du service demand\u00e9 (taux de disponibilit\u00e9 de tel \u00e9quipement, d\u00e9lai d\u2019intervention\u2026) et la ma\u00eetrise du co\u00fbt de sa r\u00e9alisation (main d\u2019\u0153uvre, mat\u00e9riaux, SI, prestations\u2026).<\/span><\/p>\n

Les leviers d\u2019am\u00e9lioration de la performance sont donc relativement diversifi\u00e9s\u00a0: optimisation du dimensionnement des assets \u00e0 maintenir vs. le contrat de service \u00e0 honorer, optimisation de la politique d\u2019entretien et de renouvellement \u2013 choix entre maintenance curative, pr\u00e9ventive, pr\u00e9dictive, conditionnelle \u2013,\u00a0optimisation des pratiques de maintenance, mesure de la performance de la maintenance, planification des activit\u00e9s, gestion des pi\u00e8ces de rechange, ma\u00eetrise des sous-traitants, utilisation d\u2019une gestion de maintenance assist\u00e9e par ordinateur (GMAO) permettant de p\u00e9renniser les bonnes pratiques et plus largement l\u2019utilisation du digital comme levier.<\/span><\/p>\n

S\u2019agissant d\u2019activit\u00e9s \u00e0 forte composante humaine et soumise \u00e0 des incertitudes (quel \u00e9quipement va tomber en panne, quand\u2026), la mise en place de ces leviers devra forc\u00e9ment s\u2019appuyer sur les \u00e9quipes terrain et leurs managers. C\u2019est par ailleurs une condition indispensable \u00e0 l\u2019adh\u00e9sion des \u00e9quipes aux transformations \u00e0 engager.<\/span><\/p>\n

Notre approche<\/b><\/h2>\n

Argon & Co intervient de bout-en-bout tous les sujets li\u00e9s \u00e0 l\u2019efficacit\u00e9 op\u00e9rationnelle de la maintenance, de la phase de diagnostic jusqu\u2019au suivi de la mise en \u0153uvre.<\/span><\/p>\n

    \n
  • En phase de diagnostic<\/b>, nous nous appuyons sur des benchmarks, des r\u00e9f\u00e9rentiels de maturit\u00e9, des indicateurs de performance et plus largement des analyses afin d\u2019identifier les inducteurs de co\u00fbt de l\u2019activit\u00e9 et les facteurs de performance. Nous investiguons plusieurs domaines parmi lesquels\u00a0les assets et les plans de maintenance, le service attendu, la planification des activit\u00e9s, la ma\u00eetrise des gestes m\u00e9tiers et des comp\u00e9tences, le pilotage et le suivi de la performance, la pertinence et l\u2019utilisation des outils \u00e0 disposition des mainteneurs. Ce diagnostic aboutit \u00e0 une priorisation des actions \u00e0 mener et se traduit en feuille de route de changement \/ de transformation, \u00e9labor\u00e9e avec la direction.<\/span><\/li>\n
  • La phase de mise \u0153uvre<\/b> consiste \u00e0 d\u00e9cliner cette feuille de route et le cas \u00e9ch\u00e9ant \u00e0 \u00e9tudier certaines pistes identifi\u00e9es en phase de diagnostic de mani\u00e8re d\u00e9taill\u00e9e. Nous intervenons \u00e0 ce titre en \u00e9quipe conjointe avec le client pour favoriser l\u2019appropriation et le transfert de comp\u00e9tences.<\/span><\/li>\n
  • Un retour d\u2019exp\u00e9rience <\/b>sur la mise en \u0153uvre est effectu\u00e9 en accord avec le client plusieurs mois apr\u00e8s l\u2019intervention. Nous intervenons \u00e9galement pour faire des recommandations sur les ajustements \u00e0 mettre en place.<\/span><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"

    Contexte et d\u00e9fis Qu\u2019il s\u2019agisse d\u2019une maintenance en propre (maintenance de son propre parc d\u2019\u00e9quipements) ou d\u2019un service apr\u00e8s-vente, la recherche de performance est identique. Il s\u2019agit en effet de trouver le juste \u00e9quilibre entre la satisfaction du service demand\u00e9 (taux de disponibilit\u00e9 de tel \u00e9quipement, d\u00e9lai d\u2019intervention\u2026) et la ma\u00eetrise du co\u00fbt de sa […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":1674,"menu_order":6,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1684","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nEfficacit\u00e9 & Performance des op\u00e9rations | Argon & Co<\/title>\n<meta name=\"description\" content=\"Argon& Co aide ses clients en d\u00e9finissant une strat\u00e9gie qui met en \u0153uvre tous les composants du Field Service Management pour am\u00e9liorer la performance op\u00e9rationnelle.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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