{"id":17135,"date":"2021-10-04T14:39:23","date_gmt":"2021-10-04T13:39:23","guid":{"rendered":"https:\/\/www.argonandco.com\/?post_type=article&#038;p=17135"},"modified":"2021-10-05T11:13:15","modified_gmt":"2021-10-05T10:13:15","slug":"comment-accelerer-la-stabilisation-des-processus-post-erp-pour-garantir-les-benefices-attendus-l-interview-de-christian-mertz-directeur-associe-par-option-finance","status":"publish","type":"article","link":"https:\/\/www.argonandco.com\/fr\/news-insights\/articles\/comment-accelerer-la-stabilisation-des-processus-post-erp-pour-garantir-les-benefices-attendus-l-interview-de-christian-mertz-directeur-associe-par-option-finance\/","title":{"rendered":"Comment acc\u00e9l\u00e9rer la stabilisation des processus post-ERP pour garantir les b\u00e9n\u00e9fices attendus ?"},"content":{"rendered":"<h2><strong>Interview<\/strong> <strong>de<\/strong> <strong>Christian<\/strong> <strong>Mertz,<\/strong> P<strong>artner au sein du cabinet<\/strong> <strong>Argon<\/strong> <strong>&amp;<\/strong> <strong>Co,<\/strong> <strong>expert<\/strong> <strong>en<\/strong> <strong>performance<\/strong> <strong>des<\/strong> <strong>op\u00e9rations<\/strong><\/h2>\n<h3>Qu\u2019il s\u2019agisse de projets ERP\/Cloud ou de solutions digitales plus agiles, la m\u00eame question subsiste : comment s\u2019assurer du bon niveau d\u2019appropriation de la nouvelle solution par les \u00e9quipes et surtout de la bonne application des nouveaux processus garantissant la qualit\u00e9 et l\u2019efficacit\u00e9 attendues ?<\/h3>\n<p>Certes, l\u2019effort en conduite du changement facilite grandement l\u2019appropriation. Cependant, cela ne suffit pas pour stabiliser un nouveau processus support\u00e9 par un nouvel outil. L\u2019\u00e9tat de l\u2019art consiste \u00e0 d\u00e9ployer une approche syst\u00e9matique d\u2019am\u00e9lioration continue en s\u2019appuyant sur la technologie de <em>process mining<\/em>. Cette technologie sert \u00e0 stabiliser les processus post-migration syst\u00e8me, parmi de nombreux autres cas d\u2019usage. Lorsqu\u2019un collaborateur utilise un syst\u00e8me d\u2019information pour r\u00e9aliser une t\u00e2che d\u2019un processus, le syst\u00e8me enregistre la transaction et le moment auquel celle-ci a \u00e9t\u00e9 r\u00e9alis\u00e9e (le <em>time stamp<\/em>). La technologie de <em>process mining<\/em> exploite ces donn\u00e9es (les <em>event logs<\/em>) pour reconstituer une visualisation dynamique du processus.<\/p>\n<h3><strong>En quoi le <em>process mining<\/em>\u00a0 contribue-t-il \u00e0 stabiliser un processus ? <\/strong><\/h3>\n<p>En plus de pouvoir visualiser le d\u00e9roulement d\u2019un processus de bout-en-bout, l\u2019outil de <em>process mining<\/em> pr\u00e9sente les \u00e9carts par rapport au processus mod\u00e9lis\u00e9 dans la phase de construction \/ configuration du nouveau syst\u00e8me. Dot\u00e9 d\u2019intelligence artificielle, la solution de <em>process mining<\/em>\u00a0 fournit aussi un premier niveau d\u2019analyse <em>cause racine<\/em>\u00a0 des \u00e9carts. Ainsi le responsable du processus peut lancer des actions correctives et pr\u00e9ventives. Chez Argon &amp; Co, nous d\u00e9ployons une approche sp\u00e9cifique StableOps&#x2122; (Stable Operations) pour nos clients [&#8230;]<\/p>\n<p><a href=\"https:\/\/www.argonandco.com\/wp-content\/uploads\/2021\/10\/Argon_and_Co_Comment-accelerer-la-stabilisation-des-processus-post-ERP-pour-garantir-les-benefices-attendus-l-interview-de-Christian-Merz-Directeur-associe-par-option-Finance.pdf\">T\u00e9l\u00e9charger le pdf pour lire l\u2019article en entier\u00a0<\/a><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-5064\" src=\"https:\/\/www.argonandco.com\/wp-content\/uploads\/2020\/05\/option_finance_logo.jpg\" alt=\"Option Finance Logo\" width=\"180\" height=\"80\" \/><\/p>\n<p><a href=\"https:\/\/www.optionfinance.fr\/entreprises-finance\/gestion-financiere\/comment-accelerer-la-stabilisation-des-processus-post-erp-pour-garantir-les-benefices-attendus.html\">Lire l&rsquo;article sur le site Option Finance<\/a><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"featured_media":17176,"template":"","categories":[],"class_list":["post-17135","article","type-article","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Comment acc\u00e9l\u00e9rer la stabilisation des processus post-ERP pour garantir les b\u00e9n\u00e9fices attendus ? 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