{"id":29355,"date":"2024-10-10T07:59:08","date_gmt":"2024-10-10T06:59:08","guid":{"rendered":"https:\/\/www.argonandco.com\/?post_type=article&#038;p=29355"},"modified":"2024-11-21T10:25:58","modified_gmt":"2024-11-21T10:25:58","slug":"video-demo-soft-process-automation-in-customer-service","status":"publish","type":"article","link":"https:\/\/www.argonandco.com\/en\/news-insights\/articles\/video-demo-soft-process-automation-in-customer-service\/","title":{"rendered":"Video demo: Soft process automation in customer service"},"content":{"rendered":"<p>In today&#8217;s fast-paced business environment, automating repetitive tasks is key to improving efficiency and scalability. At <a href=\"http:\/\/www.argonandco.com\/IRIS\">IRIS by Argon &amp; Co<\/a>, we are revolutionising customer order processing with our innovative soft process automation app. Our goal is to reduce manual workloads and help future proof your operations.<\/p>\n<p>By leveraging GenAI and Large Language Models (LLMs), but keeping the &#8220;human in the loop&#8221;, the app converts non-standard orders received in any document format into an ERP-compliant format in a few minutes. Allowing your team to get more time back to focus on value-add activities.<\/p>\n<p>Watch the full demo below.<\/p>\n<p>To find out more, visit <a href=\"http:\/\/www.argonandco.com\/IRIS\">IRIS by Argon &amp; Co<\/a> or reach out to our IRIS expert below.<\/p>\n<p><iframe loading=\"lazy\" title=\"IRIS by Argon &amp; Co - Soft Process Automation in Customer Service\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/20kEekHzoEE?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/p>\n","protected":false},"featured_media":29384,"template":"","categories":[],"region":[158,159,160,161,162,240,256,273],"class_list":["post-29355","article","type-article","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Video demo: Soft process automation in customer service - Argon &amp; Co<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.argonandco.com\/en\/news-insights\/articles\/video-demo-soft-process-automation-in-customer-service\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Video demo: Soft process automation in customer service - Argon &amp; Co\" \/>\n<meta property=\"og:description\" content=\"In today&#8217;s fast-paced business environment, automating repetitive tasks is key to improving efficiency and scalability. At IRIS by Argon &amp; Co, we are revolutionising customer order processing with our innovative soft process automation app. Our goal is to reduce manual workloads and help future proof your operations. 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