{"id":31466,"date":"2020-11-08T18:53:24","date_gmt":"2020-11-08T18:53:24","guid":{"rendered":"https:\/\/www.argonandco.com\/casestudy\/process-improvement-in-ecommerce\/"},"modified":"2020-11-08T18:53:24","modified_gmt":"2020-11-08T18:53:24","slug":"process-improvement-in-ecommerce","status":"publish","type":"casestudy","link":"https:\/\/www.argonandco.com\/de\/casestudy\/process-improvement-in-ecommerce\/","title":{"rendered":"Process improvement in eCommerce"},"content":{"rendered":"<p>Williams-Sonoma, Inc. is a multi-channel specialty retailer of high-quality products for the home, operating under distinct brands Williams Sonoma, Pottery Barn, West Elm, Rejuvenation, and Mark and Graham, and marketed through e-commerce websites, direct-mail catalogues and retail stores.<\/p>\n<p>Retail stores are located in the US, Puerto Rico, Canada, Australia and the United Kingdom, with franchise brands in the Middle East, the Philippines, Mexico and South Korea.<\/p>\n<p>We were engaged to assess and improve the eCommerce operation following a disappointing peak season of higher costs and severe service issues.<\/p>\n","protected":false},"featured_media":31467,"template":"","area":[320,325],"class_list":["post-31466","casestudy","type-casestudy","status-publish","has-post-thumbnail","hentry","area-industries-de","area-retail-and-e-commerce-de"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Process improvement in eCommerce - Argon &amp; Co<\/title>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Process improvement in eCommerce - Argon &amp; Co\" \/>\n<meta property=\"og:description\" content=\"Williams-Sonoma, Inc. is a multi-channel specialty retailer of high-quality products for the home, operating under distinct brands Williams Sonoma, Pottery Barn, West Elm, Rejuvenation, and Mark and Graham, and marketed through e-commerce websites, direct-mail catalogues and retail stores. Retail stores are located in the US, Puerto Rico, Canada, Australia and the United Kingdom, with franchise [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.argonandco.com\/de\/casestudy\/process-improvement-in-ecommerce\/\" \/>\n<meta property=\"og:site_name\" content=\"Argon &amp; Co\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.argonandco.com\\\/de\\\/casestudy\\\/process-improvement-in-ecommerce\\\/\",\"url\":\"https:\\\/\\\/www.argonandco.com\\\/de\\\/casestudy\\\/process-improvement-in-ecommerce\\\/\",\"name\":\"Process improvement in eCommerce - Argon &amp; Co\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.argonandco.com\\\/de\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.argonandco.com\\\/de\\\/casestudy\\\/process-improvement-in-ecommerce\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.argonandco.com\\\/de\\\/casestudy\\\/process-improvement-in-ecommerce\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.argonandco.com\\\/wp-content\\\/uploads\\\/2020\\\/11\\\/Williams-Sonoma_logo_grey.png\",\"datePublished\":\"2020-11-08T18:53:24+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.argonandco.com\\\/de\\\/casestudy\\\/process-improvement-in-ecommerce\\\/#breadcrumb\"},\"inLanguage\":\"de\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.argonandco.com\\\/de\\\/casestudy\\\/process-improvement-in-ecommerce\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"de\",\"@id\":\"https:\\\/\\\/www.argonandco.com\\\/de\\\/casestudy\\\/process-improvement-in-ecommerce\\\/#primaryimage\",\"url\":\"https:\\\/\\\/www.argonandco.com\\\/wp-content\\\/uploads\\\/2020\\\/11\\\/Williams-Sonoma_logo_grey.png\",\"contentUrl\":\"https:\\\/\\\/www.argonandco.com\\\/wp-content\\\/uploads\\\/2020\\\/11\\\/Williams-Sonoma_logo_grey.png\",\"width\":2560,\"height\":222},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.argonandco.com\\\/de\\\/casestudy\\\/process-improvement-in-ecommerce\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.argonandco.com\\\/de\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Case studies\",\"item\":\"https:\\\/\\\/www.argonandco.com\\\/de\\\/casestudy\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Process improvement in eCommerce\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.argonandco.com\\\/de\\\/#website\",\"url\":\"https:\\\/\\\/www.argonandco.com\\\/de\\\/\",\"name\":\"Argon &amp; Co\",\"description\":\"We help clients achieve their strategic and operational objectives, working together to transform their businesses and generate real change.\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.argonandco.com\\\/de\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"de\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Process improvement in eCommerce - Argon &amp; Co","robots":{"index":"noindex","follow":"follow"},"og_locale":"de_DE","og_type":"article","og_title":"Process improvement in eCommerce - Argon &amp; Co","og_description":"Williams-Sonoma, Inc. is a multi-channel specialty retailer of high-quality products for the home, operating under distinct brands Williams Sonoma, Pottery Barn, West Elm, Rejuvenation, and Mark and Graham, and marketed through e-commerce websites, direct-mail catalogues and retail stores. Retail stores are located in the US, Puerto Rico, Canada, Australia and the United Kingdom, with franchise [&hellip;]","og_url":"https:\/\/www.argonandco.com\/de\/casestudy\/process-improvement-in-ecommerce\/","og_site_name":"Argon &amp; Co","twitter_card":"summary_large_image","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.argonandco.com\/de\/casestudy\/process-improvement-in-ecommerce\/","url":"https:\/\/www.argonandco.com\/de\/casestudy\/process-improvement-in-ecommerce\/","name":"Process improvement in eCommerce - Argon &amp; Co","isPartOf":{"@id":"https:\/\/www.argonandco.com\/de\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.argonandco.com\/de\/casestudy\/process-improvement-in-ecommerce\/#primaryimage"},"image":{"@id":"https:\/\/www.argonandco.com\/de\/casestudy\/process-improvement-in-ecommerce\/#primaryimage"},"thumbnailUrl":"https:\/\/www.argonandco.com\/wp-content\/uploads\/2020\/11\/Williams-Sonoma_logo_grey.png","datePublished":"2020-11-08T18:53:24+00:00","breadcrumb":{"@id":"https:\/\/www.argonandco.com\/de\/casestudy\/process-improvement-in-ecommerce\/#breadcrumb"},"inLanguage":"de","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.argonandco.com\/de\/casestudy\/process-improvement-in-ecommerce\/"]}]},{"@type":"ImageObject","inLanguage":"de","@id":"https:\/\/www.argonandco.com\/de\/casestudy\/process-improvement-in-ecommerce\/#primaryimage","url":"https:\/\/www.argonandco.com\/wp-content\/uploads\/2020\/11\/Williams-Sonoma_logo_grey.png","contentUrl":"https:\/\/www.argonandco.com\/wp-content\/uploads\/2020\/11\/Williams-Sonoma_logo_grey.png","width":2560,"height":222},{"@type":"BreadcrumbList","@id":"https:\/\/www.argonandco.com\/de\/casestudy\/process-improvement-in-ecommerce\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.argonandco.com\/de\/"},{"@type":"ListItem","position":2,"name":"Case studies","item":"https:\/\/www.argonandco.com\/de\/casestudy\/"},{"@type":"ListItem","position":3,"name":"Process improvement in eCommerce"}]},{"@type":"WebSite","@id":"https:\/\/www.argonandco.com\/de\/#website","url":"https:\/\/www.argonandco.com\/de\/","name":"Argon &amp; Co","description":"We help clients achieve their strategic and operational objectives, working together to transform their businesses and generate real change.","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.argonandco.com\/de\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"de"}]}},"_links":{"self":[{"href":"https:\/\/www.argonandco.com\/de\/wp-json\/wp\/v2\/casestudy\/31466","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.argonandco.com\/de\/wp-json\/wp\/v2\/casestudy"}],"about":[{"href":"https:\/\/www.argonandco.com\/de\/wp-json\/wp\/v2\/types\/casestudy"}],"version-history":[{"count":0,"href":"https:\/\/www.argonandco.com\/de\/wp-json\/wp\/v2\/casestudy\/31466\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.argonandco.com\/de\/wp-json\/wp\/v2\/media\/31467"}],"wp:attachment":[{"href":"https:\/\/www.argonandco.com\/de\/wp-json\/wp\/v2\/media?parent=31466"}],"wp:term":[{"taxonomy":"area","embeddable":true,"href":"https:\/\/www.argonandco.com\/de\/wp-json\/wp\/v2\/area?post=31466"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}